Nothing appears on the Settings page for Stock Quotes List

  • Resolved plogan55

    (@plogan55)


    5 years, 6 months ago

    Hi,

    I installed and activated the stock quotes list plugin. When I go to dashboard > Settings > Stock Quote List only a title appears (Stock Quotes List) and the rest of the page is completely blank? I haven’t had a problem like this with any other of my installed plugins. Does anyone know what could be wrong?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stockdio

    (@stockdio)

    Hi, we have not been reported this issue before, but we will do our best to help you solve it.

    Please let us know the version of WordPress you are using. Also, if possible, please inspect the browser using the development tools and check if there is any error reported in the console.

    You may want to contact us by email to info at stockdio dot com for a more direct assistance.
    —
    Stockdio

    Thread Starter plogan55

    (@plogan55)

    Hi there,

    Thanks for the reply. I tried to re-install the plugin but encountered the same problems.

    Wordpress Version: Version 5.2.1
    Browser: Chrome. Works with all other plugins.

    When I click on the Stock Quotes List in my Settings in dasboard, all I see is Stock Quotes List Settings (title) and nothing else except a grey blank page.

    Thanks
    Peter

    Thread Starter plogan55

    (@plogan55)

    Hi there,

    I was wondering if you were able to look at this problem? I would appreciate any help you could provide.

    Many thanks,
    Peter

    Plugin Author Stockdio

    (@stockdio)

    Hi, our developers are reviewing this. As soon as we have their feedback, we will get back to you on this.

    Thank you for your patience.
    —
    Stockdio

    Plugin Author Stockdio

    (@stockdio)

    Hi, our developers have tested this plugin (and all other Stockdio plugins) with WordPress 5.2.1 and it works fine for us. There seems to be an issue specifically with your installation, for which we will need additional details and tests. Please contact us by email to info at stockdio dot com for further details.
    —
    Stockdio

Viewing 5 replies - 1 through 5 (of 5 total)
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