Nothing appears

  • Resolved mrsmile1983

    (@mrsmile1983)


    8 years ago

    Hi:

    I updated the wordpress-popup plugin to your last version Hustle. It looks amazing but, it doesnt work for me. I tried all options from the menu, a lots of Browsers, I delete all my old popups and create it agains, uninstall the plugin and install again even I copy the shortcode and I inserted it in some pages (I think that its only for a external site, but I not sure)… nothing works. Easily, the popup not appears.

    My website is victormdelpozo.es

    Whats is wrong for me?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @mrsmile1983

    Hope you’re doing well!

    Please make sure that the Custom Content/Opt-ins are activated. Navigate to Hustle > Custom Content and enable created PopUps. Please see the screenshot:

    If Custom Content item is enabled, edit it and navigate to Display Settings, make sure that Pop Up or Slide In are enabled:

    Let me know how it went!

    Kind regards,
    Nastia

    doffine

    (@doffine)

    It’s somehow not possible to “save” enabling of Custom Content. You can use the switch but on next page load it’s switched off again.

    Thread Starter mrsmile1983

    (@mrsmile1983)

    Hi and thanks for you quickly answer.

    Of course I have enabled all of what you said. Is it necessary to use the short code? Now I dont use it but previously I tried to copy and paste in a some Page of my website.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @mrsmile1983,

    Would you please enable debugging by adding the following to wp-config.php file?

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Make sure that you insert this line BEFORE /* That's all, stop editing! Happy blogging. */ in the wp-config.php file.

    Visit the pages where the Custom Content should appear, this way all errors will be saved in the debug.log file inside the /wp-content/ directory.

    Please upload the debug.log to a sharing service so we could check it out.

    Cheers,
    Nastia

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @doffine,

    I can’t replicate this issue on my site. Per WordPress forum regulations, please create a new thread and describe the issue you have.

    Cheers,
    Nastia

    Thread Starter mrsmile1983

    (@mrsmile1983)

    Solved! I tried to activate the one second trigger delayed and it’s worked for me.

    Thanks!

    jdailey

    (@jdailey)

    Glad you got it working. We hope you enjoy using Hustle. ??

Viewing 7 replies - 1 through 7 (of 7 total)
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