• Resolved wexler

    (@wexler)


    Within the plugin, I go in to EDIT an Order.
    In there you have a section called “PDF document data” which allows one to edit the Invoice information as well as a field called “Notes (Printed in the invoice):”.

    Within that Notes field, I enter custom information including:
    – care instructions
    – warranty information
    – etc…

    That information could run several paragraphs!

    It seems that if that field runs several paragraphs, printing the invoice moves the entire section to PAGE 2 of the PDF leaving Page 1 with just basic invoice and order information and the second half of the first page BLANK. Why not allow the NOTES print in the first page and if there are a lot of notes, have it spill onto the second page?

    How do I make that happen?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor alexmigf

    (@alexmigf)

    Hi @wexler

    Can you show us a screenshot? If you prefer you can host it at imgbb.

    Thread Starter wexler

    (@wexler)

    Of course. Here’s the printed invoice in which you can see how the ‘NOTES’ prints solely on the 2nd page because it’s lengthy vs on both the 1st and second page:

    https://drive.google.com/file/d/15POEcs0Q3bVUu85jiHesU_fNm_ShTsSw/view?usp=sharing

    and here’s contents of the order page before the invoice is generated:

    https://drive.google.com/file/d/16LeCM-knXGTlKTzyXq4dNu5PnO3pVZoE/view?usp=sharing

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hello @wexler,

    Thanks for sharing the screenshots.

    This is happening because your order notes are very longer and them are inside the same row that the total amounts.

    Is this text always the same?

    If so, you could use the Static files feature included in the Professional extension that allows you to include up to three static files to the email notification:

    A screenshot that display the Static files features included in the Professional extension

    This feature is ideal for attaching terms and conditions, contracts or warranty conditions.

    Thread Starter wexler

    (@wexler)

    It changes depending upon what’s sold. I updated the template for the time being and that helped. Thank you Yordan.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hello @wexler,

    I wanted to give you one last advice, which might help you improve the way you add that info to your invoices.

    Although the invoice notes field is very useful to add extra info, this appears not to be the best option for your case.

    You could instead add a group of separate custom fields to your orders using the Advanced Custom Fields plugin. This will allows you to control those fields in order to show them in other places of the invoice, outside the item table (that is producing the behavior you don’t like)

    For your specific case, this setup should be to do the work:

    A screenshot that display a group of custom fields added to the orders using the Advanced Custom Fields plugin

    Then, you will see this field group in your single order editing view:

    A screenshot that display a editable group of custom fields

    This info can be added to the invoice through the customizer, included in the Premium Templates extension, using custom blocks like this:

    A screenshot that display a custom block using the customizer included in Premium Templates extension

    You can also force to display those blocks in a new page (page break) adding this line in a custom block at top:

    A screenshot that display a custom block with a line that force a page brake

    And with an extra CSS rule…

    A screenshot that display the Custom styles box included in Premium Templates extension

    …your invoices will look like this:

    A screenshot that display an invoice with two separate sheets, the first with the item list and the second with extra text including warranty, care instructions and additional notes

    Hope this helps you to improve even more your store! ??

    Kind regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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