• Resolved jeremyfoster

    (@jeremyfoster)


    Hello

    Should the ‘customer provided note’ in the checkout page be passed to PayPal?

    My customer left a note but PayPal notification says
    “Instructions to seller
    The buyer hasn’t entered any instructions.”

    Thanks

    caduceus.info

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://caduceus.info
    Site address (URL): https://caduceus.info
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    ### Server Environment ###
    
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    ### Security ###
    
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    ### Active Plugins (25) ###
    
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    ### WC Pages ###
    
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    Basket: #30 - /basket/
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    My account: #32 - /my-account/
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    ### Action Scheduler ###
    
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    Oldest: 2021-02-22 10:54:13 +0000
    Newest: 2021-03-24 15:24:22 +0000
    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there,

    It’s not expected for the Order notes on the checkout page of your WooCommerce store to be passed to PayPal. Those notes do appear as a Customer provided note on the order in your store though.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Note passed to PayPal?’ is closed to new replies.