• Resolved rtcosta7

    (@rtcosta7)


    Hello, I am a BitApp Pro subscriber, I have been using it normally on one of my websites. However, I am unable to use it on the website of a human resources institution for which I do voluntary work: https://aapsa.org.br
    The plugin is not connecting with Elementor (it says that Elementor is not installed, but it is, in the Pro version) and when I connect a valid trigger, like Fluent Forms, afterwards it does not connect to generate an action with Sendy (sendy. co), with which I was able to connect the other website that I manage. As both sites are on different servers, could there be a blockage in your plugin request?
    Is there any way to clear all Bitapp plugin records? I tried to delete with the erase data option activated, but when I reinstall all previously configured connections continue to appear, when they should have been removed. How to make?

    • This topic was modified 8 months, 4 weeks ago by rtcosta7.

    The page I need help with: [log in to see the link]

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  • Thread Starter rtcosta7

    (@rtcosta7)

    It’s was a restriction on my server side. Resolved, thanks!

    Plugin Support Md Raihan

    (@mdraihanu)

    Hello @rtcosta7,

    Sorry for the inconvenience. We have fixed the problem related to the Elementor. Please update the free plugin to the latest version, and hopefully, it will solve the problem.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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