Not working with new theme

  • Resolved sharad123

    (@sharad123)


    5 years, 9 months ago

    The plugin does not seem to be working with my new theme. I get the preview showing fine but the pop up is not showing up on the front end.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @sharad123,

    Hope you’re well!

    Are you using any caching plugin or system? If yes can you try to clear cache?

    If it’s not helping can you check your browser console, to see is there any JavaScript error. You can press Command+Option+C (Mac) or Control+Shift+C (Windows, Linux, Chrome OS) to open developer tools for Chrome browser.

    Also if you can let us know your theme and your URL, we can check further to help.

    Cheers,
    Oguz

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Closing this topic due to recent inactivity.
    Feel free to post back any update or create a new topic and we’ll be glad to carry on troubleshooting. ??

    Thank you,
    Dimitris

Viewing 2 replies - 1 through 2 (of 2 total)
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