Not working with GravityForms

  • Resolved Matt Sartori

    (@msartori)


    3 years, 1 month ago

    I’ve installed the plugin, entered the access key and everything has green checkmarks, so it appears that it should be working.

    I’ve sent multiple spam tests including from [email protected] in order to intentionally generate an error message, however no messages are being filtered out by the spam filter.

    I also don’t see any messages at all (Approved/Spam/SpamFireWall) on the dashboard. It just doesn’t appear to be working at all.

    Any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @msartori.

    The CleanTalk Anti-Spam is integrated with GravityForms. It should work without changing any additional settings.

    Could you give me the link to the form that is supposed to be protected from spam? I will test it from my side.

    If you don’t want to post anything on this public forum, please, create a private ticket and copy-paste your question there:
    https://cleantalk.org/my/support/open

    Thank you.

    Plugin Support katereji

    (@katereji)

    We received your message in our ticket system. I will mark this thread as “resolved”.

Viewing 2 replies - 1 through 2 (of 2 total)
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