Not working with GA4

  • Resolved nunowp

    (@nunowp)


    1 year, 7 months ago

    I have migrated to GA4 and am using a G- type label. Since then it has never transmitted data. Can you help? Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Can you share your site’s URL? Then I can take a look and see what’s going on.

    Thread Starter nunowp

    (@nunowp)

    https://www.fcl.pt

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    As you can see, the POST call to the Google Analytics server is sent successfully.

    On CAOS’ end, there’s no reason for it not to work. Did you enter your Measurement ID correctly?

    Thread Starter nunowp

    (@nunowp)

    Yes, it is correct I don’t understand why it happens, it always worked fine with the previous version.

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    So, you’re not seeing any realtime hits? What happens if you insert the Tracking Code manually — i.e. not using CAOS’ locally hosted JS library?

    Thread Starter nunowp

    (@nunowp)

    It seems to be working now. I installed today’s update of the plugin but in the meantime I also changed the IP of the hosting server. I don’t know if it was one or the other.

    Anyway thanks for the support.

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    no problem. That’s what I’m here for ??

    happy to hear it works now!

Viewing 7 replies - 1 through 7 (of 7 total)
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