Not Working with Cookies and PayPal Standard

  • Resolved brittonk

    (@brittonk)


    5 years ago

    On other gateways, this works fine. With PayPal Standard it creates a pending order and then when they pay and return the order is processed but without being tracked and without the iframe “pixel”

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author wpoverwatch

    (@wpoverwatch)

    Hi Brittonk,

    I just did a test payment with PayPal Standard and using the cookie storage method, and it created the iframe pixel. Perhaps what is happening is that customers are not returning to the website after paying with PayPal. The pixel is shown on the thank you page, so if people are not continuing on to the thank you page, then the iframe pixel won’t ever be triggered.

    You can verify if this is the case by doing the following. Perform a test payment with PayPal standard. Then on the thank you page, if you push f12 to bring up the dev tools, and then do a ctrl+f and search for “emjcd.com” does an iframe come up? See the screenshot at https://wordpressoverwatch.com/uploads/find_cj_tracking_code.jpg

    Thread Starter brittonk

    (@brittonk)

    Thanks, yeah… the client never finished setting up their PayPal properly so it wasn’t redirecting back to the WooCommerce thank you page. Since I didn’t have access to their PayPal, I didn’t see that they didn’t finish setting up the gateway and had just stopped after getting the APIs.

    Thanks for your fast response and great plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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