Not working with Bulk Stock Management

  • Resolved jbornerand

    (@jbornerand)


    6 years, 9 months ago

    Hello, I use this plugin on several websites without any trouble, but one of them seems to have a problem with an official plugin from WooCommerce: Bulk Stock Management
    The subscribe process is working correctly, and when I update a product from the product itself, everything works fine. But when I update the product from the page of Bulk Stock Management, the email aren’t firing, even if the subscribers count is reseted.

    Thank you for your help.
    Best.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @jbornerand, thanks for reaching our support!!

    Please make sure to enable the “Manage Stock” option for each product. Only then the In Stock email gets generated.

    Let us know if you are still facing this issue.

    Thread Starter jbornerand

    (@jbornerand)

    Hello, thanks for your reply

    The product is a variable product, and each variation has the manage stock option “on”.
    I tested on one of them, and as I told you when I update the product’s variation from the product itself in admin, everything works fine. But when I update the same variation from the page of Bulk Stock Management, the email aren’t firing.

    Any idea?

    Thanks,
    J.

    Hi @jbornerand, can you please check whether there is any error reported in the debug log. Also, we are looking into this.

    Thread Starter jbornerand

    (@jbornerand)

    Hi,
    nothing in the log, it is empty… ??

    Thanks!

    @jbornerand, we will do a further test on our end. Will keep you posted.

    Hi @jbornerand, there is a plugin conflict issue. We are going to launch the Pro version of WooCommerce Stock Alert plugin, where we will provide this compatibility.

    We will keep you posted on this.

    Thread Starter jbornerand

    (@jbornerand)

    Hi,
    Ok thank you!
    Any idea of a date of release?

    J.

    @jbornerand, we are hoping to release the pro version by next month.

Viewing 8 replies - 1 through 8 (of 8 total)
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