Not working with AVADA theme

@maxonline Thank you for submitting your topic! To confirm, are you seeing a blank screen on the Web Stories dashboard, or is the blank screen occurring after you click on Create New Story?

@luckynasan
Thank you for your reply.
A blank page is shown at this address: https://www.massimobasso.com/wp-admin/post-new.php?post_type=web-story while creating a new story.

@maxonline Please note that we do not have access to your WordPress site, so we cannot view the URL you shared.

There is a similar issue we are looking into that could be related to a conflict with Yoast SEO 15.0 and SG Optimizer which you listed above.

Could you attempt the following:
-install the Health Check & Troubleshooting plugin
-enable the troubleshooting mode (which affects the logged-in user only)
-enable the Web Stories plugin, and notify us if you still get a blank page
-enable other plugins one by one to check which one is conflicting

You can disable this setting afterwards.

@luckynasan I tried to check with “Health Check & Troubleshooting” plugin and found the plugin causing the conflict is “SG Optimizer” (and I wasn’t able to activate Wordfence).
I will try to understand more about this issue, because almost every option is disabled in SG Optimizer.

@maxonline Thanks for providing your update. We’ll try to do some testing on our end as well. Could you provide your Site Health information also? You can share privately if you prefer.

@maxonline Thanks again for submitting your topic. As we have not received a response, this topic will be marked as resolved. Please feel free to open a new support topic if you continue to encounter any issues.

[ RESOLVED ]
Recent update of SG Optimizer plugin from SiteGround, now the plugin is fully working.

@maxonline Thank you for following up. That is great to hear!