Not working (stuck at submit loading)

CF7 is hijacking the form submit.

Turn off the CF7 integration option or check the box to remove the CF7 JS from Salesforce form pages.

Turn it off:

OR

This should fix it:

First place, thanks for your answer. Well, i did that and now
there’s no more eternal loading gif.. but when i click submit, it goes to this url:

https://awacomercial.com.br/o-porque-do-sucesso-com-aco-para-protensao/#sf_form_salesforce_w2l_lead_1

This is not the return adress i’ve inputed.
And seems that the leads aren’t been created.

Standard troubleshooting procedure:

1. Check for plugin conflicts:
Deactivate all possible plugins: Did that solve the problem?

If it did, it’s a plugin conflict:
Reactivate plugins one at a time until the problem returns. The last plugin activated is the culprit. Report back with that plugin name/link and I can troubleshoot the issue to determine if there’s a fix.

If not:

2. Check for theme conflicts:
With all plugins disabled, switch to a bundled theme (2011, 2012, 2013, 2014). Did that solve the problem?

If it did, your theme is causing the issue. Talk to the theme vendor directly or request premium support to have me troubleshoot the issue with your theme.

If not, it’s an issue with your hosting:
Talk to your host or request premium support to have me troubleshoot the issue with your server.

When i hit submit, its adding “#sf_form_salesforce_w2l_lead_1” to the url i am.

It doesn’t mean anything to you? I deactivate all plugins (even CF7) but it stil giving me the same..

(even with debug activated)

**** UPDATE: Now i’ve imported a new form to the plugin, and is seems to be working, it takes me to the return page after i submit, the problem seems to be just that, the leads aren’t being created..

• This reply was modified 8 years ago by victorgnomo.
• This reply was modified 8 years ago by victorgnomo.

Correct. The #sf_form_salesforce_w2l_lead_1 anchor is to ensure the form appears onscreen if there are validation errors.

Then the redirect fires via Javascript if the form submission is valid.

Themes can sometimes interfere with the redirect, though my test just now sent me to Salesforce.com … was that intended?

• This reply was modified 8 years ago by Nick Ciske.

Yes, it was intended, just testing. Now it’s really working except nothing cames to sales force.

Turn on debug mode (see the FAQ) and SF will email you with the reason leads aren’t being created.

And double check your field names, some of the custom ones looked wrong when I was glancing at the code (see the FAQ for the correct field name to use).

• This reply was modified 8 years ago by Nick Ciske.

Thanks again, i got it now!!! Where do i rate you or something?

The problem is with the PHONE field..
when i disable this field, i get the lead on sales force..

So now, considering that i need this field.. do you have any tip?

* The problem is the validation of the phone field content:
I Enabled the field again, and, if i insert the phone within this mask:
“55 5555 5555” it works, anything diferent doesn’t work

SOLVED: It was a validation rule in sales force, disabling there makes everything work. Thanks again.

• This reply was modified 8 years ago by victorgnomo.
• This reply was modified 8 years ago by victorgnomo.
• This reply was modified 8 years ago by victorgnomo.