Not Working Properly | Optimole Test Drive Tool

  • Resolved generosus

    (@generosus)


    1 year, 6 months ago

    Good Day,

    Your plugin is awesome and we gave it a five-star review.

    Upon thorough testing, however, we noticed that our website’s image sizes were not reduced much after converting all of our images from WebP to AVIF. So, we deactivated and deleted your plugin.

    We could have saved a lot of testing time had your online test drive tool properly detected all of our per-page images.

    Can you kindly update your test drive tool such that it will capture all images (all formats), then compare them with the optimized versions generated by Optimole?

    To confirm our finding, you’re welcome to test the websites listed below using your online tool.

    What did we miss?

    Thank you ??

Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter generosus

    (@generosus)

    Please do not close this topic until actually resolved. You keep closing it without a solution. We’re monitoring it. Thank you!

    iSaumya

    (@isaumya)

    Hi @generosus,
    I did not close this thread at all. And again, I will highly request you to reach out to the team at: https://optimole.com/contact/

    Thread Starter generosus

    (@generosus)

    Hi @isaumya,

    Apologies. Perhaps the topic auto-closed after a period of time. Peace ??

    Can you provide a target date for fixing your tool? Once fixed, expect more customers.

    Have a great week!

    iSaumya

    (@isaumya)

    Hi @generosus,
    Unfortunately, I do not have any date as of this moment. I will suggest you send a message via the contact link given above to ask for an expected date.

    Thread Starter generosus

    (@generosus)

    Hi @isaumya,

    Perhaps you can ask them for an ETA or status? ?? We’d like to test drive and sign up for (purchase) your plugin if the tool can demonstrate it will substantially reduce our website’s payload.

    Thank you!

    Thread Starter generosus

    (@generosus)

    Got updates? Tool still not capturing all website images. Thank you!

    So far I’m not aware of any update on this matter.

    Thread Starter generosus

    (@generosus)

    Hi @isaumya,

    Earlier you stated:

    As far as I’m aware the tool code hasn’t been updated yet. But it is definitely on the roadmap.

    If it’s on the roadmap, there must be a schedule for the fix. Can you kindly consult your developer(s) (say, @kushnamdev) and ask them when do they anticipate to fix the tool? Why is it taking so long?

    If the problem is somewhat complex, best to hire a developer who can solve it quickly and at a great price.

    We’re ready to use your plugin (free and/or Pro) but are waiting until the tool is fixed.

    Thank you!

    Plugin Author Optimole

    (@optimole)

    We do plan to improve this feature in the future. However, it is currently a low priority for our development team, as we are focusing on enhancing our core services first.

    We believe that having a free plan is also enough for testing purposes however we acknowledge that the testing tool may not be perfect at the moment. Scraping every image from every website flawlessly is not our core business, but we are committed to making continuous improvements.

    Thank you for your understanding and patience.

Viewing 9 replies - 16 through 24 (of 24 total)
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