Not working properly

Hi @singhvirat ,

Thank you for the topic.
Could you please give us a more detailed description of the issue you have faced?

Thanks in advance.

We have installed this plugin to make quizzes on our website.

We have noticed that only administrator have right to access this plugin however there is an option showing, in which author and administrator both have option to access this free version of the plugin.

Thank you for reply and clarification.
This option is available only for the PRO version.
Here is the screenshot https://prnt.sc/qgbwc1

It is just an image in the free version and the selected Administrator and Author options are just an example.

Thank you for understanding.

Then why is it showing two active options ? It should be corrected to reduce the amount of confusion among users.

We have also tried to buy paid version but your payment getaway is not working anymore.

Its showing – this merchant doesn’t accept payment in your currency.

Is there any alternative for this issue ?

Thank you for the suggestion.
We will take it under consideration in our future updates.

About the payment, we will try to find the cause of the issue with PayPal.
Before that, you can make a new USD currency in your PayPal account and make payment with it.

Note that in the www.remarpro.com forum we can reply to the questions connected with free version only. For the questions regarding the Pro version, please contact our support team using this form.

Could you please share your contact details ?

So that we can contact you ?

You can contact us with our Contact Form on this page
https://ays-pro.com/contact

Already highlighted our query with your support team but nobody is taking it seriously.

Dear Customer,

We answered to your request 2 days ago and got only an Auto acknowledgment reply.
It is important for us to solve our clients’ problems and help them enjoy our plugin.
We are working hard to reply to every request as soon as possible.

Thanks

Sir/Madam,
I did not get subscription after paying the amount. I have sent the personal email to you. Request you to please have a check with it.

Dear @singhvirat ,

Thank you for your reply.
As long as you did not pay via our website and transfer the discounted amount via direct transfer, you couldn’t get subscription automatically.
So we made your account as soon as we received your request.

Note that in the www.remarpro.com forum we can reply to the questions connected with free version only. For the questions regarding the Pro version, please contact our support team using this form.