not working, please help

Somehow the file didn’t get saved in the download settings, now it is downloading the file automatically, which is fine, but the biggest problem is that it doesn’t take you to the sing up page for the client to leave its data as it does when purchasing with EDD.

This is really the big part, so I would appreciate your help on this.

Thanks,
Eva

Hi, I’m still waiting for a response.

Thanks.

Hi, sorry for the late response, been sick for about a week ??

I tried visiting your website and clicking on the download button, it does bring me to member login/registration page, so I think that’s suit your needs, doesn’t it? And please note that the download will be started automatically if you’re already logged in.

Hi,

I did make it work finally on one website. However, after quite a while of dealing with it, I’m not able to make it work on my second site. I don’t know what I might be doing wrong, I just followed the same steps:

I configured the new download with download monitor and got the ID#, also configured the new contact form and wrote the ID#. I configured the plugin at Misc of EDD settings coping exactly the same options as in the website where it works (checked “users need to login before download”, etc..

Then I added the following code to the entry [email-download download_id=”1″ contact_form_id=”49″ attachment=”yes” delivered_as=”Send Email”] which is the same that I used in the “working site” changing obviously the ID numbers.

I can’t make it work inserting the download from the editor window.

The only difference that I see is that in the “working site” serfelizenpareja.com/infidelidad I used a post entry and in this website I am using a page. However, for the theme that I am using and considering it is the homepage I cannot use a post entry, so hopefully that won′t be the problem. The website where it is not working is traslainfidelidad.com

I would appreciate your help so much.

Thank you.

Hi, I just looked into your websites, but I can’t see you’re using EDD in the download process, and as you mentioned:

I configured the new download with download monitor and got the ID#, also configured the new contact form and wrote the ID#.

If you’re using download monitor or other plugin than EDD for the download process, this extension won’t be able to work. This extension will only works if the product is being added as EDD download.

I am using EDD and as I mentioned configured the Misc section of it under settings.

Any other ideas as to what might not be done right?

Thanks.

Hi, sorry but I can’t see any kind of EDD download link or button, I can only see your form, which is I believe isn’t one of EDD feature, or maybe you’re using any other EDD extension?

To make sure, could you please try using this Shortcode at your page/post:

[download_link id="{id}"]

Please replace {id} with your download ID, and please set the download price to 0. Let me see how it will looks after you added the shortcode.

Hi,

I just realized that in the previous site I used a different plugin “email before download” because I finally wasn’t able to make EDD free download work. I just installed this plugin also in my new web.

EDD free download works on my site as well but I am not able to make it take you to a login page, when clicking on the link it just downloads the file or takes you to the file url directly so I can’t get the email from the person downloading. If you can provide any solutions to this would be great.

The link on my site made with EDD free download is informe 6 pasos (0) (I just highlighted in yellow for you to find). I will leave it there for a few minutes before deleting since I will be using the email before download plugin for now until I might find a solution for EDD free download.

Thank you.

By the way, again, the site when I’m testing now is traslainfidelidad.com where you can find the link to the file made with EDD free download

Hi, yes, I can’t understand what you’re trying to achieve and would be happy to help you achieve that ??

But sorry I have to confirm this again, since from what I see now, the highlighted link isn’t an EDD link, if you observe the URL:

wp-content/plugins/download-monitor/download.php

That is containing download-monitor which I believe is belong to WordPress Download Monitor plugin.

Hi, I can’t see a free EDD download button, you need to set the download price to 0 so that it will become a download button.

If you want to me to help you technically, please contact us via contact[at]vafour.com, and we will get back to you.