Not working on mobile!

  • Resolved Arp Laszlo

    (@echoleaf)


    6 years, 7 months ago

    The background video is not appearing on mobile. It works fine when a desktop browser is resized to mobile width but not in an actual mobile device (in this case, various iPhones).

    Is it supposed to work on mobile or does it just go to the fallback image?

Viewing 3 replies - 1 through 3 (of 3 total)

  • No it does! I just forgot how. . . I am going to find it out now and tell you afterwards!

    Thread Starter Arp Laszlo

    (@echoleaf)

    LOL thx!

    Another issue: there’s no audio. It doesn’t matter if ‘muted’ is false or true, the audio is not there. The actual video does have audio.

    Plugin Author pushlabs

    (@pushlabs)

    Hi!

    Just to clear up a few things.

    Mobile video playback is currently only in Video Background Pro on supported mobile devices. You can check docs here:
    https://pushlabs.co/docs/video-background-pro/#mobile-video-background-playback

    As for the audio, due to recent changes in Chrome and Safari with autoplaying video, it has become very difficult to play autoplaying videos with sound. As a result Video Background now no longer has the muted flag, but you can use the “tap_to_unmute” flag or feature so you customers can interact with the audio ??

    I hope this helps!

    Blake

Viewing 3 replies - 1 through 3 (of 3 total)
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