not working on mobile

  • Resolved Danny

    (@idandbs)


    4 years, 2 months ago

    Hi,

    the problem occurs when the client clicks on the BIT payment option, then the client not able to mark the terms and conditions check box because it is frozen and clickable and also not able to click on complete order because it is frozen and unclickable.
    On desktop everything works perfectly!

    P.S: other payment options works perfectly in mobile and desktop.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Zorem

    (@zorem)

    Hi, We checked this but we can’t replicate this issue on mobile. Maybe you have a conflict with another plugin. Please deactivate all other plugins temporally, keep the Bit Payment Gateway for WooCommerce and WooCommerce active, see if the issue is resolved, then activate all the other plugins one-by-one and try again after each time you activate a plugin until you find the plugin that creates the conflict.

    Thanks,

    Plugin Author Zorem

    (@zorem)

    Hi, Can you please send us the website URL so we can check it on mobile?

    Thread Starter Danny

    (@idandbs)

    Problem solved, it was a plugin conflict as you said.
    Thanks.

    Plugin Author Zorem

    (@zorem)

    Ok, Sababa ??

Viewing 4 replies - 1 through 4 (of 4 total)
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