Not working on MacBook

.

• This reply was modified 4 years, 1 month ago by cpt1965.

Hi @cpt1965,

Please share a full error log recorded when you send a test email from WP Mail SMTP > Email Test? Here’s a screenshot for the option to get a full error log. This will give us an idea of what might be going on.

Thanks!

Hi, Thanks for your reply. I cannot get the error log because as I am still evaluating I have not got pro. Is there a file stored somewhere with the error log in it.
Thanks

@cpt1965
siteground server?

if so, the problem is theirs

No, not site ground. It works on windows but not on Macbook pro

Hi @cpt1965,

are you talking about local development environments?

So it worked for you when using Windows local WP site and it does not work for you when you are using a local WP site on your Macbook pro?

If so, there might be some server differences that are causing the issue.

Please send a test email as Sanjeev suggested. When the error displays below the test email form, please click on the “Click here to view the full Error Log for debugging”. Check the screenshot Sanjeev posted above.

Copy and paste the error log here and we’ll know more about what is causing issues for your WP site hosted locally on your Macbook pro.

Take care!

Click here to view the full Error Log for debugging

Versions:
WordPress: 5.5.1
WordPress MS: No
PHP: 7.3.5
WP Mail SMTP: 2.4.0

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.stackmail.com
Port: 465
SMTPSecure: ssl
SMTPAutoTLS:
/Users/peterbambrook/Local Sites/dys/app/public/wp-content/plugins/wp-mail-smtp/src/Debug.php:111:boolean true

SMTPAuth:
/Users/peterbambrook/Local Sites/dys/app/public/wp-content/plugins/wp-mail-smtp/src/Debug.php:111:boolean true

Server:
OpenSSL: OpenSSL 1.1.1g 21 Apr 2020

Debug:
Mailer: Other SMTP SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

SMTP Debug:
2020-10-23 13:32:58 Connection: opening to ssl://smtp.stackmail.com:465, timeout=300, options=array()
2020-10-23 13:32:58 Connection failed. Error #2: stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed [/Users/peterbambrook/Local Sites/dys/app/public/wp-includes/PHPMailer/SMTP.php line 344]
2020-10-23 13:32:58 Connection failed. Error #2: stream_socket_client(): Failed to enable crypto [/Users/peterbambrook/Local Sites/dys/app/public/wp-includes/PHPMailer/SMTP.php line 344]
2020-10-23 13:32:58 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://smtp.stackmail.com:465 (Unknown error) [/Users/peterbambrook/Local Sites/dys/app/public/wp-includes/PHPMailer/SMTP.php line 344]
2020-10-23 13:32:58 SMTP ERROR: Failed to connect to server: (0)
SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Please copy only the content of the error debug message above, identified with an orange left border, into the support forum topic if you experience any issues.

I can confirm that the settings work on a windows PC. All I did was copy the WP folders to a macbook, export then import the database and everything else works except this.

Hi @cpt1965,

as you can see, this is the cause of your issue:
> tls_process_server_certificate:certificate verify failed

> Connection failed. Error #2: stream_socket_client(): Failed to enable crypto

Please look at these possible solutions for your problem: https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting#certificate-verification-failure

(In the “Certificate verification failure” section)

Let me know how it goes.

Have a nice day!

• This reply was modified 4 years, 1 month ago by Gregor Capuder.

Hi I have managed to get it to work by changed the php server on the Mac from Local by Flywheel which uses nginx to MAMP and used apache.

There must be a parameter in the nginx (or Local by Flywheel) which was stopping the certificate. There was something in Local by flywheel called Mailhog which could’ve been intercepting the mail and blocking it, but as I wasn’t happy with that package anyway I have just changed without investigating further.

So all is well and thanks for your help everyone.

Pete

Hi Pete,

I’m glad you found a solution to your issue. ??

Have a nice day!