Not Working on Firefox

  • Resolved briannie

    (@briannie)


    3 years, 6 months ago

    This plugin works super well on Edge, Opera and Chrome but not on Firefox.

    Do you have any ideas as to why that might be please?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    Probably because of the page cache in Firefox – try forcing a reloading using shift-reload/option-reload or clearing its cache under History > Clear Recent History.

    js.

    Thread Starter briannie

    (@briannie)

    Thank you for the quick reply. I’ve tried all of your suggestions but still the same. I’ve just opened the website on another computer with FireFox that has never had this website opened on it and it also shows as being insecure.

    It really does not seem to work on Firefox.

    If you have any other thoughts I’d be very grateful.

    Plugin Author JS Morisset

    (@jsmoriss)

    Are you able to use the “View Source” feature of your browser? Are you able to search the HTML webpage for the “http:” prefix? It looks like a plugin or theme has hard-coded the following image URL:

    <div class="logo_container">
<span class="logo_helper"></span>
<a href="https://careerwell.co.uk/">
<img src="https://careerwell.co.uk/wp-content/uploads/2021/03/Logo-10.jpg" alt="CareerWell" id="logo" data-height-percentage="88" />
</a>
</div>

    Are you able to perform a Google search? Searching for “logo_container” and “logo_helper” would suggest this is a hard-coded logo URL from a Divi theme?

    https://www.google.com/search?q=wordpress+”logo_container”+”logo_helper&#8221;

    js.

    Thread Starter briannie

    (@briannie)

    Thank you for the comprehensive reply. As a result I deleted the logo image, renamed it on my computer, reuploaded it and problem solved.

    Again, thank you for the plugin and thank you for your support.

Viewing 4 replies - 1 through 4 (of 4 total)
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