• Resolved ElPrebsi

    (@elprebsi)


    After updating to latest version of all plugin.
    Smart variation destroys variations on woocommerce. but only when our website is visited by mobile phone users.
    no variations are displayed. Price is not displayed, no put to card is dispalyed. only images are displayed.
    I have had to disable smart variation to make it possible to buy over the phone.
    Is there an update coming?
    Preben Jensen

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author David Rosendo

    (@drosendo)

    Hi,

    That seems improbable because there is no difference in code from desktop to mobile.
    From what version did you update from?
    Did you update anything else?

    I’m glad to digg in if you want. Contact me via my site and provide credentials I will have a look asap.

    Cheers,
    David

    Plugin Author David Rosendo

    (@drosendo)

    Hi,

    Closing this issue due to no further feedback.

    Cheers,
    David

    Thread Starter ElPrebsi

    (@elprebsi)

    This is really a problem.
    I can also see that on desktop, the margin around the displayed image is very small, it almost covers the font on the right.
    On the phone, it is completely useless. The customer must browse through an almost illegible text that is only shown narrowly on the right. After all, it should be displayed in screen width. can’t see texts and it’s hard to get to the box.
    It has worked in the past, can’t remember from which version it stopped working.
    I have now updated again and hoped that it was better now it is not..And therefore deactivated again.
    If you want to see what I mean I can briefly activate so you can try to see the page on tel.
    My site is https://fam-jensen.info/
    Yours sincerely
    Preben

    Plugin Author David Rosendo

    (@drosendo)

    Hi,

    Maybe there is something else interfering since this is not a globalized issue otherwise I would have more complaints.

    I’m glad to digg in if you want. Contact me via my site and provide credentials I will have a look asap.

    Cheers,
    David

    Thread Starter ElPrebsi

    (@elprebsi)

    Could you give me url to your site. and how to contact you there.

    Plugin Author David Rosendo

    (@drosendo)

    Hi,

    Issue solved with custom css to to old version upgrade.

    .svi-woocommerce-product-gallery {
        margin-right: 4%;
    }
    div.svi-thumbsection{
        display: inline-block;
        width: 100%;
    }
    

    Only needed CSS for the generatepress theme.

    Dont see any future changes that may affect updates.

    Cheers,
    David

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Not working on cell phone’ is closed to new replies.