• The new version 1.1 plugin works great with Woocommerce. Great plugin for a simple signature on WC checkout. Developer was very helpful in updating the plugin for compatibility to latest version after old one did not work.

    • This topic was modified 6 years, 10 months ago by riaanjvrm. Reason: developer updated plugin
Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Hi Riaan!
    May I please have a look at your install to see why it is not working?
    Also, may I please know where, when and how you tried to contact us? We receive emails through our website just fine; that sounds like a strange issue to have.
    I just saw your comment now, and would like to help you get going with it. We run 4.9.1 as well and experience no issue, so I may suspect a conflict of sorts.
    If you can provide me with access to the website, I am happy to help.
    Thank you!

    Thread Starter riaanjvrm

    (@riaanjvrm)

    Hi, thanks for responding.
    I tried to contact you on your website but when I click “send us your message” it pops up a red banner “Failed to send your message. Please try later or contact the administrator by another method.”
    When I sent email to you guys to [email protected] it also did not work?

    I send you email again now then if you receive and reply I can send you link to the site.

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Hi!
    I’m afraid that the forwarders were not set up right after our server change, so apparently that is what cause the issue ??
    I have received the notif. from www.remarpro.com , the one you sent right now.

    Yes, please do send your website details; I am happy to help !

    One note though please. This is a free little plugin that we created a while back, and since we are very busy on client work, we honestly did not get to update it, but we will make the time for it. So in a sense, your rating of 1 star for not working on wp 4.9.1, well… I do not think it is just, because if you look at the plugin page, we never tested it for wp 4.9.1. and released it as so… it was tested for an earlier version of WP.

    I am happy to help out installing it on your website after we update it, so if possible, and if you would be kind, please do review it then, after we declare WP 4.9.1. support, because if not, it is as same as saying it does not work for WP 20.0.0, know what I mean? When we released it, WP 4.9.1. was not even around ??

    Thank you!

    Thread Starter riaanjvrm

    (@riaanjvrm)

    Hi sure no problem I’ll redo the review.
    I actually went an installed old versions by the way and could not get it going either.
    I would think this can be a great little marketing tool for you in any ways. Glad to re-review it if it works. Im also happy to build an older version server again.

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Hey!
    No not bother with server setups; I am just having a look over it now over the latest version of WP, Woo and Storefront ??
    Will keep you posted shortly!

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Guys, I just tested the plugin with:

    WP: 4.9.1.: https://prnt.sc/hxyv08
    WOO: 3.2.6: https://prnt.sc/hxyvua
    PHP: 7.1.11
    Signature pad: https://prnt.sc/hxyul0
    Order Signature: MISSING: https://prnt.sc/hxywto

    I will fix it and let you know ASAP.

    Thank you for your patience!

    Thread Starter riaanjvrm

    (@riaanjvrm)

    Ok thanks. This is what I got as well, also with earlier version. Might be related to wordpress itself and php as opposed to WC?

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Apparently it was from a hook that Woo updated and the way the order object is handlesd.
    If you can give me your email, I am happy to send it to you before it gets approved here so you do not have to wait on that.

    Thank you for your patience!

    Thread Starter riaanjvrm

    (@riaanjvrm)

    Thanks for your help.
    you can mail to [email protected]
    Thanks

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Hi!
    The email bounced off ??

    Thread Starter riaanjvrm

    (@riaanjvrm)

    Hi there
    Can I send one to you and you just reply? OR can you put it on dropbox or something for me please? I checked gmail spam there is nothing in it.

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Of course.
    Please use [email protected]
    Here is a drive link as well:
    https://drive.google.com/drive/folders/1w3aAHao3_XY_k4Z-D1Yh22wysHp2QY91?usp=sharing

    If you need any help, let me know; also, looking forward to your feedback, thank you!

    Thread Starter riaanjvrm

    (@riaanjvrm)

    It Works thanks!, are you re-publishing it? do I re-rate it after you update it here or just re rate now?

    Plugin Author Alexandru Negoita

    (@wordpressheroes)

    Awesome, glad to here ??
    Well, since it was initially working with the previous version we tested it, I suppose you can simply edit your rating, as it should have applied for that and then, thank you!

    I have wrote to Mika, because apparently for some reason, there was a SVN issue and rather then updating the plugin page, it actually pushed the new version of the plugin to the ‘older versions’ section. So it is available on the www.remarpro.com page, but not in the right place; we are waiting on Mika’s reply so we can figure that out.

    Please feel free to reach out any time.

    Cheers!

    Thread Starter riaanjvrm

    (@riaanjvrm)

    Updated rating. I love it. Please can you update public version it is a great plugin

Viewing 15 replies - 1 through 15 (of 22 total)
  • The topic ‘New Version 1.1 works on WP 4.9.1 and WC 3.2.6’ is closed to new replies.