Not working in Windows Chrome, Edge, or Firefox

It works fine for me using Chrome under Windows.

@ericcorbett2 Do you mean it works in your Chrome for the URL I submitted?

Do you have Edge or Safari?

Thank you.

• This reply was modified 3 years, 7 months ago by Paul Mycroft.
• This reply was modified 3 years, 7 months ago by Paul Mycroft.

@ericcorbett2 Is that the free version?

Yes, it works in Chrome under Windows for the URL you submitted. It also works under Edge and Firefox; I haven’t installed Safari.

I’m using the Pro version.

@ericcorbett2 Thanks for this, I have read that the Pro version fixes some errors so I wonder if my client has an ad blocker or we need to upgrade.

Hope to hear from the developer. It’s such a good plugin.

There is no difference in browser support between Free and Pro version.

What does the client mean by “It is not showing up for me in Chrome, Edge, or Firefox.” – Is the button not showing up?

Hi there,

Thanks for replying. Yes, he sent me a screenshot and the green button you may see at the bottom of https://www.robsonoconnor.ca/estate-planning/blended-families-estate-planning/ is not displaying for him in those 3 browsers on Windows.

Most likely, some overzealous firewall/ad blocker is blocking the requests

Okay, but you definitely see that green button in all Windows browsers?

Thanks.

Yes. That button is a simple image. There should be no browser incompatibility whatsoever