Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author phbernard

    (@phbernard)

    Hi Monique,

    I see two possibilities:
    – IE displays the old favicon because of caching. IE already loaded your old favicon some time ago and now it (wrongly) thinks it does not need to load it again.
    – The favicon is declared twice, because some other WordPress component (probably your theme) declares it, too. And IE picks the old, theme-defined favicon.

    Unless you can sort this out yourself, could you give me the URL of your site for analysis? If you don’t want to disclose it here, you can mail it to me at [email protected]

    Plugin Author phbernard

    (@phbernard)

    I received your URL and checked your homepage. No duplicated favicon. With my own IE, I see your up-to-date favicon (white “Y”). So it must come from a classic caching issue.

    Now, two possibilities (yeah, I really like bullet lists ?? ):
    – Your site is under development and the “grand opening” didn’t happen yet. In that case, no problem: only your browser is impacted. Your future visitors don’t know your old icon and will load the new one, as expected. In that case, you have nothing to do.
    – Your site is already in production, and your existing visitors may suffer from the same caching issue. In that case, I advice you to generate your favicon again. But this time, in addition to the settings you already selected during your first generation (background color, etc), look at the “Version/Refresh” tab in the favicon options. Select the second option, “The web site is already in production…”. That will force your visitors’s browsers to reload the favicon.

    Thread Starter Moon29

    (@moon29)

    Hi Philippe,

    The ‘grand opening’ has been last Monday. I changed the icon last Tuesday
    While choosing this icon (white ‘Y’) I already selected the second option “The web site is already in production…”

    Best regards,
    Monique

    Plugin Author phbernard

    (@phbernard)

    Oh damn, that’s right! It’s right here in your code… I was really distracted when I reviewed it.

    IE can be very nasty when it comes to favicon caching. Yours will reload the favicon in a few days at most. Maybe hitting F5 repeatedly might speed the process, although that’s not the goal (your visitors won’t do this, obviously). But the issue should dissolve by itself soon.

    Please let me know if the issue is still here in a few days, but from my point of view everything is fine.

    Thread Starter Moon29

    (@moon29)

    Okay, I will wait a few days and see if it reload.

    I will let you know….

    Plugin Author phbernard

    (@phbernard)

    Hi Monique,

    Did you have the opportunity to retry?

    Thread Starter Moon29

    (@moon29)

    Yes, after a few days it was reloaded ??

    Plugin Author phbernard

    (@phbernard)

    Great! Thank you for your feedback.

Viewing 8 replies - 1 through 8 (of 8 total)
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