Not working in customizer

Hi @10bradders10

I hope you are doing well.

Let me look into it; can you please share the activated theme name of your website (Child and Parent theme name)?

Thanks

Thanks.

Yes. Parent theme – Kadence. Child theme – Kadence.

Thanks.

Any update please?

@10bradders10

We are trying to reproduce this; let me know are you using the Pro theme of Kadence ?

@haseeb0001 Yes, the Pro theme is being used.

Thanks.

@10bradders10 Thanks, let me test it.

Sure @haseeb0001, how can I provide private details?

@10bradders10 For testing, Can you provide the Pro theme on our mail (support at wpexperts.io)

Thanks

Hi @haseeb0001,

I’m getting an error 550 for [email protected] with the .zip file, can you reply to the email sent you.

Thanks.

@10bradders10 thanks, we will look into it soon.