Not working in Avada Theme

  • Resolved smores04

    (@smores04)


    6 years ago

    Hi, I’m having trouble with getting the plugin to work on a client’s website that uses the Avada theme. When I go the ADA & SEO main screen I get the three loading bubbles that just repeat. Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Joseph LoPreste

    (@foucciano)

    Hello, Thank you for your feedback. We are currently looking into this problem your having. Thank you for letting me know what theme you are using. That is useful info.

    I will notify you as soon as we figure out a solution.

    Plugin Author Joseph LoPreste

    (@foucciano)

    Hello, would you mind telling me what version of php and what version of WordPress you are using? Also if you could, what version of Avade.

    We have just released a new version of the plugin and we fixed a few bugs that were in it. If you wouldn’t mind trying it again and seeing if the problem persists. Thanks

    Thread Starter smores04

    (@smores04)

    It’s running PHP version 7.3.3 and on WordPress 5.1

    Avada theme version 5.9

    I updated the plugin, but still get the loading bubbles without nothing happening.

    Plugin Author Joseph LoPreste

    (@foucciano)

    Hi smores04,

    I have looked into the issue you’re having and unfortunately our plugin does not work with Avada theme at this time.

    We are continually adding compatibility with more and more themes as we go and Avada is on our list.

    But I do not have any kind of time table for you.

    If anybody out there wants to help make this plugin work with more themes we are more than happy to accept the help.

    I will let you know as soon as we release a version that is compatible with Avada themes.

    If you need any help with your accessibility please don’t hesitate to contact us directly.

    Thank you

    Plugin Contributor rajeshsingh520

    (@rajeshsingh520)

    Please check your browser console for some javascript error, and send us the screenshot of that javascript error

    Thread Starter smores04

    (@smores04)

    Here’s a screenshot of the Javascript console when that page tries to load:
    https://ingenuitymarketing.com/wp-content/uploads/2019/06/Screen-Shot-2019-06-09-at-8.51.35-AM.png

Viewing 6 replies - 1 through 6 (of 6 total)
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