• The plugin stopped to import products to Woocoomerce. I tried to reinstall it and downgrade the woocommerce, nothing helped

    • This topic was modified 1 year, 11 months ago by mskaten1.
    • This topic was modified 1 year, 11 months ago by mskaten1.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support villasupport

    (@villasupport)

    We checked our plugin again to see if we could encounter this issue, and the products are importing normally.
    In this case, we suspect a JS conflict with a third plugin on your site; please try to activate only our plugin and WooCommerce first to see if this occurs, then activate other plugins one by one to identify the culprit.
    You can contact us on our support forum for further assistance.

    • This reply was modified 1 year, 11 months ago by villasupport.
    Thread Starter mskaten1

    (@mskaten1)

    No, there is no JS conflict. I’ve checked the console log in the browser, no JS erros there. Also, I tried to install clean WP and new WC, the problem happens again.

    Plugin Support villasupport

    (@villasupport)

    Feel free to contact us via email: [email protected] or Presale forum, and we will help you detect your issue.

    Thread Starter mskaten1

    (@mskaten1)

    You told me that your support only for premium users, so I stay alone with my problem.

    Plugin Support villasupport

    (@villasupport)

    Where did we mention this?

    You told me that your support only for premium users

    We also offer support for free users via email:?[email protected]?or?Presale forum if you need our help, feel free to contact us.

Viewing 5 replies - 1 through 5 (of 5 total)
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