Not working correctly

Hi @ronanwni thank you for reaching out about Domain Mapping System.

I’d be happy to help troubleshoot further. When you say “not working correctly” what do you mean? I just want to ensure we’re on the same page. Does it redirect to the primary domain for you? Or does it show broken page contents? For instance, when I visit the subdomain, I get a broken page that looks like this:
https://capture.dropbox.com/CAlOEgGODLFbUAio

Based on our Troubleshooting Guide, it might be a number of things for either option.
https://docs.domainmappingsystem.com/getting-started/troubleshooting

What I would suggest is to please read the guide, and let me know if that resolves anything.

If the guide does not help, please email the information requested at the bottom of the guide to us at [email protected].

I would also be happy to go through it on a 1on1 screenshare to get it all working properly. I can share the booking link for that via email if you can reach out to us that way.

Looking forward to getting this working for you as quickly as possible. I will temporarily mark this ticket as resolved for now, assuming you may reach out via email, but please feel free to reopen it by replying here.

Best regards,

Brandon