Not working at all

  • Resolved petrusmaximus

    (@petrusmaximus)


    5 years, 7 months ago

    Hey,

    when IO activate your plugin search delivers 0 results, when deactivated search works fine. What can I do to make your plugin work?

    Btw it would be nice if you had a ticket system for your paying customers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Epsiloncool

    (@epsiloncool)

    Hi @petrusmaximus! It looks like you faced with incompatibility between WPFTS and another plugin or theme.

    Please could you try this:

    1. Enter your license code at the tab Licensing of WPFTS Settings
    2. Make sure the indexing process was finished
    3. Disable all plugins which may implement some sort of the custom search in WP (ideally all plugins, only for test purpose)
    4. Try to search for some known queries at the Sandbox Area tab of the WPFTS Settings.

    If nothing help, please contact me via site live support to fix this issue faster.

    P.S. There is live support at the official site and also Contact Us page in case of no operators online.

    Plugin Author Epsiloncool

    (@epsiloncool)

    Hi @petrusmaximus did you solve the issue?

    Plugin Author Epsiloncool

    (@epsiloncool)

    Ok, I think the issue was fixed.

Viewing 3 replies - 1 through 3 (of 3 total)
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