not working any more

Hi Felix,

Thank you for including the link, it was very helpful.

I opened the page and checked the dev console in Chrome. Your page’s javascript code fails with the following error:
“(index):65 Uncaught TypeError: Cannot read properties of null (reading ‘parentNode’) at (index):65:13″

This error refers to the following code (which is not a part of 360 View plugin):
<script consent-skip-blocker=”1″ data-skip-lazy-load=”js-extra”>
var element = document.getElementById(“maps-diamant”);
element.parentNode.removeChild(element);
</script>

Since there is no element with id #maps-diamant on that page, the javascript fails and stops working on your entire page, including the plugin code. So you don’t see the 360 image not because of a problem with the plugin, but because you have a problem with that missing #maps-diamant and the code that doesn’t properly handle this situation.

Please address that problem and let me know if you still can’t see the 360 image and I’ll take another look.

Regards,
Andrey

Hi, thanks a lot of your answer. I wase aware of the cookie-banner problem, but it never interfered with the 360 vr plugin. I disabled the cookie-banner again (just in case) and I saw the real problem in the error msg ( I did not see it before, because of the many error-massages caused by the cookie-banners).

The problem was that managed wordpress from godaddy does upload big files to a secure server called “secureservercdn”. And the browser did not allow that a file would be accessed form a different server. So I disabled CDN at wordpress control panel and it fixed the problem.

Thanks a lot, without your hint to check the error logs massages again, I would take a long time to solve this. By the way, the plugin is amazing, it is the only one that allows you to view the 360 pics on a normal device + 3d glasses like oculus quest. Love it and can′t imagine my homepage without it.`

• This reply was modified 2 years, 8 months ago by steigermedia.

Yay, it seems to be working now!
Happy to be helpful and glad that you liked the plugin, Felix.

Regards,
Andrey

PS. That’s a beautiful photo, I’m adding this place top my bucket list ??

• This reply was modified 2 years, 8 months ago by Andrey Mikhalchuk.