Hey Pastor Walt,
Ok i see your link has the correct setup. The problem seems to be that your popup isn’t loaded for this page.
When editing the popup you have to set what pages it will be available on. To do this look for the options panel called Targeting Conditions. Here you have options that will make it available on the entire site, all pages or even one specific page.
To test quickly you can enable it sitewide using the On Entire Site option, then refresh that test page and try the link again. Will be a good indicator if that is in fact the issue.
Another alternative depending on how you plan to utilize the popups, for instance if you have 20 pastors and each needs a unique message in the popup, you could use our inline [popup shortcodes instead of creating them under popups.
This allows you to edit the popup content in the same editor you manage your pages content.
Our user guide is being written as we speak and will include this example:
Your class for pastoral greeting could be popmake-pastoral-greeting and in the editor for that page use our shortcode as follows
[popup id=”pastoral-greeting” size=”small”]Greeting Message goes here[/popup].
This will generate the popup inline and it doesn’t have to be created ahead of time.
Yet another possibility for easy management would be creating your own custom shortcode that displays a custom meta field for the current page. So when editing a pastor you would have an extra field for pastoral greeting. You would then create a custom shortcode [pastoral_greeting] which would show the current pastor pages greeting when called. Now you make one popup, insert that shortcode and make it load on all pastor pages, as well as making all greeting links use the same id.
There are even further more advanced ways but those should give you the idea.