not working

Hi,

Thanks for using our plugin and reaching out to us. When your feed gets stuck processing than it is probably running into server configuration limitations when trying to create/update your feed.

Try lowering the batch size of the plugin from the default 750 products to only 200 products per batch so it uses less server resources. This is how you can do so: https://adtribes.io/batch-size-configuration-product-feed/

Hope this helps?

thanks, I tried. But it freezes at processing (3%), I set it as low as 100…

Are you seeing any errors in your WooCommerce fatal error logs of yesterday? You can find those logs here: https://woo.com/document/finding-php-error-logs/

no nothing related to the plugin

No errors with regards to timeouts, maximum CPU or memory usage errors?

well after restarting the feed processing after few min I always get an email saying my site is down from uptime checker.

Set the batch size to 50 now… This is strange, please help

Did you check your WooCommerce fatal error logs for errors with regards to timeouts, maximum CPU or memory usage errors?

yes, nothing that could be related to the plugin. Also checked with server support.

They asked the plugin dev to check this, please help

Hi,

Errors in your log do not immediately have to mention our plugin name in it but could still cause the plugin not to process. So are there any of such timeouts/CPU or memory errors (even ones that do not mention our plugin)? If so, please first try lowering the batch size of our plugin even more to a much lower number, such as 50.

no, nothing. Batch size lowered to 40 and still the feed stops at 3%. please, can you check?

Did you disable your WP-cron?