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Resolved rastrasandesh
(@rastrasandesh)

1 year, 11 months ago

optimizations’ not working in my 1 site i.e in rastrasandesh.com, its sucks on 45% since few week ago and only loading but not increasing from 1752 images. i tried in background and tried to leave imagify bulk optimisation page open in laptop for 24hrs. only this problem is facing in this sites and working in other 3 sites with same license. plz help to fix. i am attaching ss below:

https://snipboard.io/YHh5DI.jpg

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author WP Media
(@wp_media)

1 year, 11 months ago

Hi @rastrasandesh

I am sorry to hear about the issue!

Can you please follow our guide through this link and let us know if the problem is resolved?

I am looking forward to your reply so we can help you further.

Best Regards,

Ioanna

Plugin Author WP Media
(@wp_media)

1 year, 11 months ago

Hey @rastrasandesh

Marko from Imagify is here.

Just wanted to check if you were able to go through the guide Ioanna shared and let me know if it worked? We are happy to help further if not.

Best Regards

Marko

Thread Starter rastrasandesh
(@rastrasandesh)

1 year, 11 months ago

https://snipboard.io/9SE5BL.jpg

https://snipboard.io/80E1Z4.jpg

https://snipboard.io/80E1Z4.jpg

https://snipboard.io/mqFpve.jp

https://snipboard.io/63PjTe.jpg

https://snipboard.io/q2UQtk.jpg

haghipy
(@haghipy)

1 year, 11 months ago

@wp_media
hi marko iam experiencing all the stuff @rastrasandesh mentioned it
and follow instructions leonna posted on thread but nothings literally changed still experiencing issue.
i get this error rapidly “Sorry, our servers are temporarily unavailable. Please, try again in a couple of minutes.”
hope things get alright soon.

Plugin Author WP Media
(@wp_media)

1 year, 10 months ago

Hey everyone,

Thanks for your patience!

As we have multiple threads related to the same problem, I would like to propose you to mark this one as Resolved and to keep this one active for the future conversation.

Once we find out the cause of the problem (our developers are checking this), we will update you.

Best Regards
Marko

Plugin Author WP Media
(@wp_media)

1 year, 9 months ago

Hey everyone,

I just wanted to let you know that we have released the new version of Imagify (v2.1.1) that is intended to resolve the problem with optimization you were facing in the last couple of weeks.

It would be ideal to update it through the Plugins page and try to optimize your images again. Let us know how it goes.

Also, thank you once again for your patience and sorry about the inconvenience.

Best Regards
Marko

Viewing 6 replies - 1 through 6 (of 6 total)

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