• When WooCommerce Multilingual & Multicurrency is enabled then several other things on the website do not work. for example contact form 7 does not work.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter tavorlepp13

    (@tavorlepp13)

    In addition, WooCommerce Google Analytics Integration gives an error message if WooCommerce Multilingual & Multicurrency is turned on.
    screenshot: https://prnt.sc/M0jhF3y1afNp

    Plugin Support diegootgs

    (@diegootgs)

    Hello @tavorlepp13,

    I noticed that you are also using WPML on your website. In this case, could you please open a new ticket in our support forum? https://wpml.org/forums/forum/english-support/

    We will be able to help you better there.

    Thread Starter tavorlepp13

    (@tavorlepp13)

    What does wpml have to do with it, if I remove these wpml modules the errors are still there.

    Thread Starter tavorlepp13

    (@tavorlepp13)

    WooCommerce Multilingual & Multicurrency available as freeware. then I should get help with that too or you should update the module to remove the bugs. In another forum there were people still having the same error and they are not using wpml additionally

    Thread Starter tavorlepp13

    (@tavorlepp13)

    You haven’t updated your module for 4.months which means that there are probably problems with a newer wordpress release.
    Screenshot https://prnt.sc/Px1Hjo0smlbO

    Plugin Support diegootgs

    (@diegootgs)

    Unfortunately our support here on the forum is quite limited. Here we cannot request access to your website to investigate the problem, and we may need this to debug. In the WPML forum we have more tools to help you.

    Could you please check if WPML, WCML and WordPress are updated to the latest version?

    If so, and the issue persist, please enable WP_Debug, WP_Debug_log and WP_Debug_Display on your website, it will display more details about the error: https://wpml.org/documentation/support/debugging-wpml/

    After that, please reproduce the error and check if it displays a error message. If so, please send us a screenshot of the error. Please also check if there are any errors on the debug.log file (located on the wp-content folder).

    Please also check if the issue still happens in a minimal install (default theme + only WPML, Woocommerce and WCML enabled).

    Also, could you send us the links of this other forum, of users with the same problem? This can be useful.

    Plugin Author Pierre Sylvestre

    (@strategio)

    Hi @tavorlepp13,

    You haven’t updated your module for 4.months which means that there are probably problems with a newer wordpress release.
    Screenshot https://prnt.sc/Px1Hjo0smlbO

    We did not update the “last tested version” yet, but I can confirm the WCML plugin is working with WP 6.1 as well as with WC 7.1.

    We are running automatic end-to-end tests everyday with the latest versions of WP, WC and a bunch of compatible plugins and WC addons. These tests are also ran with the Release Candidate versions of WP and WC to anticipate possible problems.

    We did not catch any problem between WCML and WP 6.1, so we didn’t have to release any patch version. However, it might be possible that you have some issue with a very specific combination of plugins. And that’s why we need more details to understand your problem.

    Thanks,
    Pierre

    Thread Starter tavorlepp13

    (@tavorlepp13)

    Uploaded the debug log here: https://we.tl/t-IEMkGgEsx4
    The modules have been updated. the error does not disappear even if I switch off other plugins. It only disappears when I turn off your module. If your module is switched on, the elementor, contact form 7, WooCommerce Google Analytics Integration will not work.

    Thread Starter tavorlepp13

    (@tavorlepp13)

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @tavorlepp13

    I have created a Sandbox site with Contact Form 7, WooCommerce and WooCommerce Multilingual. As you can see, everything works fine:
    https://exclusive-banjo.sandbox.otgs.work/?auto=OPc9tHDGrKLi1zw02scNYXstmMUp0Rxm

    Checking your debug information, the error comes from your child theme and some custom code added in line 91:
    [10-Nov-2022 21:04:59 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_billing_country() on null in .../wp-content/themes/woodmart-child/functions.php:91

    I recommend you to double check that line or share the piece of code that’s throwing the error.

    Cheers

    when we update to WordPress 6.1.1 its not working

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hey @dohaom77,
    Thank you for opening a new thread, I just replied there.
    Cheers

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘NOT WORKING’ is closed to new replies.