Not Working

Hi,

It would be amazing if you help me find the problem.

Can you send me the public link to the board? Either here or via Email: [email protected]

Thanks!
Caspar

• This reply was modified 2 years, 3 months ago by caspii.

Hello,

This is the link: https://keepthescore.co/board/gsffkjepkfr/

Hey, thanks for sending me that.

I’ve just tested it on my local WordPress installation and its working well.

I have the plugin installed. Then I added the following shortcode:

[keepthescore token=gsffkjepkfr]

This results in the leaderboard being visible in the post.

What happens on your end?

If the problem persists I can refund your money.

Caspar

Hi,

Thanks for the fast response. In my case it just renders the shortcode text as plain text like it is not reading the shortcode. There are no errors.
https://prnt.sc/vWE9beNbCYQZ

• This reply was modified 2 years, 3 months ago by sugarev.

OK. And does it look like this in your WP Editor: https://keepthescore.co/static/images/static_pages/wordpress-shortcode.png ?

Currently no, I’m using the classic editor. But I have also tested with with blocks editor and with php.

I have installed the classic editor on my instance, but it still works.

Which version of WordPress do you have?

Hey, could you let me know which version of WordPress you have?