Not working

  • Ruben

    (@rubenvankempen)


    3 years, 11 months ago

    After downloading and activating I let reSmush.it optimize my 250 images. Then the notification 'Examining existing attachments. This may take a few moments...' appeared.
    After 24 hours it is still going on.

    So, the plugin does not seem to work on my WordPress-website.

    Is there something I’m doing wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor reSmush.it

    (@resmushit)

    Hi @rubenvankempen

    Sorry for this very late reply, I suppose the whole process is stucked, and maybe you should have a PHP error in your Log files. If so, please feel free to copy/paste these errors in this thread, we’ll try to help.

    Cheers,
    Charles

    Thread Starter Ruben

    (@rubenvankempen)

    Where do I find those log files and what am I searching for there?

    Plugin Contributor reSmush.it

    (@resmushit)

    Hi @rubenvankempen,

    Depending on your hosting provider, they normally provide you some “Logs”. Ask them or in your customer panel, you may have these accesses.

    Cheers,
    Charles

Viewing 3 replies - 1 through 3 (of 3 total)
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