Not working

Hi @petrp ,
What’s your email/username you used in our site?

Same as here!

and if i click on ‘sign in’, it just refreshes the page and there’s nowhere to sign in… :/

Did i mention we need to solve this asap?

• This reply was modified 5 years, 6 months ago by PetrP.

Please mention your username or email. We didn’t find petrp in our database.

so than your system isn’t working, since it was PetrP. Isn’t there another way to reach you, like a simple email?

So this would-be customer with urgent matters is already spending 4.5 days just to get in touch only. Can we move on please?

Hi @petrp,
As mentioned earlier, we didn’t find any user with this name.
Did you open a ticket? Could you tell us the ticket id?

Hi, 2.5 weeks ago, in first message, i wrote that i couldnt open a ticket.
Than i asked if i can contact you another way such as simple email. I dont know what’s so hard that we haven’t moved on for like 20 days almost.

We understand that you couldn’t open a ticket, but did you able to register your account in our site? If yes, please share the email you used for that.

Another option would be to contact via our Facebook page here https://www.facebook.com/codexpert.io
Please understand, it’s not actively maintained as we always prefer to contact via our support site and it may some time to get back to you.

Thanks

ok but i dont want to publish that email address in public

Please send your email address to our facebook page.