Hello guest12344321,
Can you describe what is not working exactly? For example – are you able to create new sidebars and set rules for display but they don’t replace sidebars you have? Or you are not even able to create those sidebars?
If something is not working with creation then try checking browser console for any JS errors
https://developer.chrome.com/dimage_classevtools
If this will not show anything, try enabling debug log. To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define(‘WP_DEBUG’, true);
In order to enable the error logging to a file on the server you need to add yet one more similar line:
define( ‘WP_DEBUG_LOG’, true );
In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.
Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:
define( ‘WP_DEBUG_DISPLAY’, false );
The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. I would need then to see contents of the debug.log file – so please upload it to dropbox like a service and paste link here.
But you should really try checking if theme is culprit – also can you tell us what theme are you using?
kind regards,
Kasia
