I beg to differ, I have this installed on my wp and it works perfectly and is easy to use, I am using the free version at the mo but will have no hesitation in purchasing the full version once I can afford it and may i say it is not helpful just saying, it does not do anything and is not user friendly, it’s like me saying the light in my house doesn’t work. Well there could be a hundred reasons why the light doesn’t work in my house.
Please email the developers and they will gladly assist but I think you will need to give them more information than that.
Good luck
