Not working

Cmastic,
It works on all my sites, all of which are upgraded too 4.2.4.

Are you a legitimate reviewer (I have my suspiciciions you are a troll as you have no history on www.remarpro.com) if you are please add a link to your site in support and I’ll look into the problem immediately.

Pete

Sir, just some suggestions for future customer service. Whether or not you have your suspicions, it is always better to assume someone legitimately needs help.

Immediately accusing does not help anyone and is unnecessary, it would have been better to say something along the lines of:

“Cmastic,

I’m sorry you’re having issues with your site, I can’t seem to replicate the problem on my end, do you mind leaving a link to your website so I can diagnose the issue there?

Again, I apologize for the problems, we’ll try to have you up and running as soon as possible.

Thanks!
Pete”

The only reason I mention these things is because good customer service and plugin support will keep your users happy and more willing to download/use your plugin.

I hope this helps you in the future!
Aidan

Aidan, thanks for your input but please be aware: there are no customers on these forums.

Yes, the author could have replied better but using the idea that free plugin users are “customers” is incorrect. It’s not the same relationship and users who have the expectations that they are customers are making a mistake.

Free users != customers.

You are absolutely correct, that was a poor choice of words on my part.

All the first commentatator ws almost certainly a sock puppet and I stand by my assertion. In any case it is bad faith to give

Anyway after a hiatus I’ve restarted development on this and ironed out the minor issues as far as I can tell.