Hey @alexlii
Thanks for getting in touch.
Should work both on single WordPress installations and multisite platforms. And if it saves abandoned carts for registered users then it also saves them for guests.
Data and information about the cart is saved right after the guest user gets to the Checkout form and one of the following events happen:
- Correct email address is entered
- Phone number is entered
- On Checkout page load if email or phone number input fields are already filled
- Any Checkout form input field with a class “input-text” is entered or changed if a valid Email or Phone number has been entered
If the user completes the checkout process and receives a “Thank you” page, the cart is removed from the Checkout Field Capture table of abandoned carts and the Checkout form fields are cleared.
On the mobile support – could you please elaborate what do you mean by that since it does capture abandoned carts on mobile phones and tablets as well.
Best
