Dear @mirazhyk,
Thank you for the review.
We are sorry to hear about your experience.
I want to mention, that the issue you encountered could have been resolved by opening a ticket on our Support Forum.
So, instead of a 2-star rating, it would be much more acceptable, if we could have a chance to have a conversation via Support Forum and solve the problem immediately. Customer satisfaction is our highest priority and we are always ready to help you.
We would love to make things right and have the opportunity to investigate the issue you are currently experiencing further.
Please provide us with the following information so that we can check the case further:
- The link, where the given gallery is located.
- The Gallery plugin version you are using.
- The PHP version you are using.
- Let us know whether you are using a Cache plugin or not.
If yes, then, let us know whether this page gets cached or not.
Looking forward to your response.
Thank you.