Not Updating Code Entered

  • Resolved broofing

    (@broofing)


    8 years, 1 month ago

    I am a novice with WordPress and its plugins. I have no developer experience so any suggestions need to be step-by-step for me…

    I have been trying to resolve a theme issue and they recommended I download your plugin. The following is the chain of events:

    1) I input the theme recommended code and it did not work
    2) I input and updated in TC Custom Javascript a second code and got results but had 1 small problem
    3) The theme people sent me a third code. I put in the third code in TC Custom Javascript and hit update and it reverted back to the first code I inputted that did not work.

    – I am unable to input anymore code in the plugin because it reverts back to the first code when updating. I have deactivated, deleted, and reinstalled many different plugins and TC Custom Javascript plugin to try and clear the memory somehow but nothing works. I had my hosting company perform the same and no results. I am working with the theme people on forums but it is cumbersome and response has been disappointing.

    Can you help me solve this issue????

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tiny Code

    (@tinycode)

    Hi,

    Do you remember the problem when you update the second code?

    Thread Starter broofing

    (@broofing)

    When I updated the second code I had to deactivate the minifying plugins first then clear the caches. That does not work anymore. My hosting Co. verified this.

    Plugin Author Tiny Code

    (@tinycode)

    I have sent you a hot fix, please check your email.

Viewing 3 replies - 1 through 3 (of 3 total)
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