Leadin should work with most WordPress form plugins and custom built HTML forms. The only exceptions are forms that are not enclosed in a HTML <form> tag or if the form is loaded through an iFrame. If the form submits through Javascript we can’t detect that it’s a form, or if it’s an iFrame we can’t detect the submission because of cross site security reasons.
1. Does your theme call the wp_footer method anywhere? Usually you’ll see a call in your main theme to get_footer, which includes the footer.php file. Inside of footer.php is where wp_footer() is usually called. Leadin’s javascript files are loaded in the WordPress footer and if wp_footer is never called in your theme, the Leadin scripts fail to loaded properly.
2. Can you trying clearing all your caches cache and then load the page to see if it works on a fresh page build?
Do you mind please looking into both of those possible causes and letting me know what you find? If it’s #1 I can send you the raw script calls so you can include them in your theme, and if it’s #2 it should resolve itself.
If neither or those are the problem then please email me a link and I’ll happily take a look for you to see what I can find – [email protected]
