Not sure whether this plugin is supported here?

  • Resolved kristinubute

    (@kristinubute)


    1 year, 6 months ago

    Hi, I use your plugin as you guys have suggested for client’s email addresses that don’t get sent via normal wordpress mail.

    Therefore I have always used your plugin for past few years with no issues.

    I have a client who has @gmail.com email address for their contact form (using WP Forms), and we were told to use SMTP2Go plugin, and then we had NO issues with emails coming through into the Inbox for the owner of the gmail account. And I have a cc of Contact form going to me also.

    I receive a copy of the Website enquiry, but the owner does NOT (they have the @gmail.com email address).

    So it used to work no issues, NOW she doesn’t get the email enquiries and I don’t know what to do or how to fix it now.

    I have obviously already setup the client on the smtp2go account also online.

    Are you able to help please?

    Thanks Kristin

Viewing 1 replies (of 1 total)
  • Plugin Author Mark Collister

    (@2050nz)

    Hi Kristin! Unfortunately, this isn’t the place for support. You can find all your SMTP2GO support options in your account dashboard.

    The quick answer to your question, however, is that you can only send from verified domain names or email addresses. This can also be managed from your SMTP2GO account dashboard.

Viewing 1 replies (of 1 total)
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