Not sure what the error in my file is

  • Resolved cooperativeforeducation

    (@cooperativeforeducation)


    6 years ago

    Hi! Each time I try to edit my .htaccess file through the plugin, I get the error that says: “There is an error in the .htaccess file and your site is probably no longer accessible,” and I have to restore the backup of the file. However, when I attempt to make the same change to my .htaccess file via another FTP service, it works perfectly.

    The redirect I just added via a different FTP (that did not work through the plugin) was:
    Redirect /2018-results /blog/2018-report-card/

    One potentially relevant detail is that our site has three WP installations, one on coeduc.org, one on coeduc.org/give, and one on coeduc.org/es. It doesn’t seem that that should be the cause for the error, though, because the plugin was working well for us until recently.

    Can you help me determine what might be going wrong? I would love to be able to continue using your plugin because I have coworkers who want the ability to create redirects through the WP dashboard. Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,

    Unfortunately, due to the complexity of various things that go into a .htaccess file our editor can’t be 100% sure if a change broke the site or not. Therefore, false positives are definitely possible.

    My first advice would be to just ignore the error and once the file is saved check the site. If it works – great, if not – restore. Second advice is to double check the site’s WP and site URLs in general options. After saving the file Htaccess Editor tries to open your site to see if it works with the new .htaccess and for some reason, it can’t do that. So, I’d first check those URLs.

Viewing 1 replies (of 1 total)
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