Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Deepen

    (@j_3rk)

    @ausiuming

    It should support Zoom webinars unless you have disabled email field when join via browser.

    You can check this setting is checked or not from wp-admin > Zoom Meetings > Setting > Disable Email field when join via browser ?

    This option should not be checked.

    Thread Starter ausiuming

    (@ausiuming)

    I can set up Zoom webinars, just users join via browser get an error message “Not support registration webinar” if the webinar requires registration. I guess at that time the plugin is using an older version of Zoom WebSDK.

    After a recent update which includes WebSDK 1.8.3. User can join a webinar that requires registration via browser, but only if the registration is automatically approved. If I set manual approval, even approved users will still get the error message “Not support registration webinar”. But no problem if join via Zoom app.

    Thread Starter ausiuming

    (@ausiuming)

    “Disable Email field” is not checked.

    Plugin Author Deepen

    (@j_3rk)

    @ausiuming

    I think this seems to be an issue from Zoom side.

    Take a read – https://devforum.zoom.us/t/not-support-registration-webinar-error-in-web-sdk-1-8-0/29768/2

    They plan to fix this in 1.9.0 ( I guess waiting is the only option for now )

    Thread Starter ausiuming

    (@ausiuming)

    I have installed the latest version 3.6.29 which used webSDK 1.9.0.
    Then I set up a zoom webinar which requires registration and manual approval.
    When I “Join via Web Browser”, even approved users will still get the error message “Joining meeting timeout. Fail to join the meeting.”

Viewing 5 replies - 1 through 5 (of 5 total)
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