Not submitting the WP Form

  • Resolved thesiswritingsupport

    (@thesiswritingsupport)


    2 years, 4 months ago

    HEllo,

    I have implemented WP Forms in my contact us page.
    Issue is Form is not submitting on click of Submit button. Spinner is always active after few mins it will stop. I tried enabling ajax form submission but getting error there also.
    WPForms AJAX submit error.

    Please help in resolving this error.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter thesiswritingsupport

    (@thesiswritingsupport)

    Error Screen shot can be viewed
    https://prnt.sc/0GKwHbrQVMU4

    Hey @thesiswritingsupport – Thanks for contacting us!

    I looked at the website, and the screenshot you’ve shared and I was able to replicate the issue. When we see AJAX submit error, the issue is with some settings on your server. Essentially, the AJAX script is not allowed to load. This almost always stems from a file permissions issue. If you contact your host and ask them to reset file permissions, this should start working properly.

    I hope this helps! When you’ve had a chance please check with your hosting provider, and let me know how it goes.

    Kindly,

    Hey @thesiswritingsupport – We haven’t heard back from you in about 3 days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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