Not Solved: U.M. prevents all social activity. Posts, friending, following, etc.

  • Resolved jmamuse

    (@jmamuse)


    6 years, 1 month ago

    Hi,
    I currently cannot, nor others, do anything with the application. Admin, vendors and members cannot posts on the wall, nor friending or following. Not so convenient when it is the basic utilisation of this plugin.
    You’ve suggested to do a quick conflict test, which remains unsuccessful. All plugins were deactivated + theme and the conflict remains.
    No news from you since then. This issue is going since a bit before Christmas. Many members are done with the site because of it. Please help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @jmamuse,

    If you have purchased our Social activity extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.remarpro.com website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Thank you for supporting Ultimate Member with your purchase!

    Thread Starter jmamuse

    (@jmamuse)

    I’ve just submitted a ticket.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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