not showing up in text editor

I am trying to use the plugin on this page – https://www.pcsdebtrelief.com/credit-card-debt-settlement-faq/

[Moderator Note: No bumping, thank you.]

Im not bumping, I just need some support. Its been almost two weeks since i have made this post.

No thanks to the support team but i did figure out how to fix my issue. What the video isn’t telling you or support, is when you are in the visual editor of the page you are creating, there is a button in the editor called toolbar toggle, you click that and then the icons for ESSL will appear.