Not showing up desktop site but works on tablet & mobile

Hi @javenarius,

I’ve opened up the website in my desktop browser (Chrome) and it appears to be loading up fine ??

I’ll mark this as resolved, but please let us know if you’re encountering any further issues.

Thanks,

Facebook Team

Can you please send me a screenshot of it working on a desktop browser such as Chrome on your end because it is not working on my end or my client’s end. I’m getting a lot of errors in my error console with Facebook’s domain as the source.

Failed to load resource: net::ERR_CONTENT_DECODING_FAILED static.xx.fbcdn.net/rsrc.php/v3/yq/r/bYBIsbF-ffS.js?_nc_x=Ij3Wp8lg5Kz:1

Hi @javenarius,

Doesn’t seem to be a way to attach screenshots to forum posts, but can confirm the plugin loads up on the bottom-left of the screen, with the greeting “Chat with The Invisible Architect Guide – John Novello here… How can I help you design your perfect life?”.

Checked on Firefox and Safari also, and loads up fine on those as well.

I would recommend ensuring your browser is not running any ad blockers, or otherwise blocking any traffic to Facebook.

Hope this helps,

Facebook Team

Thanks for your quick responses.

I did get Chrome to work with it after I signed out and tried again. But it didn’t work with Chrome when using Incognito mode. This is acceptable.

It is not working with Firefox and Safari on my end. I rarely use these browsers and are at their stock settings and updated. I cleared the caches too. Any pointers for these?

I appreciate your time and help with this!